“We needed to be able to gauge business success, and our progress towards the goal of enabling 1,000 Businesses of International Quality™ by 2020. The first step was defining what is a New Zealand Business of International Quality™ -i.e. a business that can take on an international market or solidly defend a local position from strong competitors. The second step was breaking this down into something tangible. Our team consulted industry heavyweights, NZ business-owners, business experts at the University of Auckland, and drew on the expertise here at The ICEHOUSE to build a framework that defines and measures what it takes to be a BIQ™ in New Zealand. The result is a framework of the key areas contributing to the success of any NZ business: Leadership, a Strong Offering, Understanding of Markets, Expert Processes, Governance Support, and Management of Capital. With these areas defined and refined, we have utilised an easy to use tool that allows NZ businesses to assess where they sit and receive instant feedback. The end game is a hands-on and practical recipe that businesses can use as a guide to accelerate their growth, whilst avoiding the costs of making the mistakes of those who have gone before.”