BrightWork FAQs

  • Who is BrightWork best for - their role(s) within what kind of companies.

    BrightWork 365 will likely attract organizations across industries who:

    • Who are using/are about to migrate to Microsoft 365 and wish to leverage the Power Platform.
    • Need to improve project management processes quickly.
    • Want to migrate from on-premises solutions, such as SharePoint, to cloud-based solutions whilst retaining processes, workflows, and so on.
    • Need to support informal/accidental project managers in every department.
    • Want to ensure their teams have the right tools for their project without losing control over processes.
    • Are interested in getting more from their data to deliver better projects.
    • Are innovative and want to use leverage new software solutions to gain a competitive advantage. The roles in a company that are likely to look for and benefit from our solution will be Senior Executives, Project Management Offices (PMO) Leads, IT/CTO, Project Managers or Project Team members.

  • How does BrightWork benefit them?

    BrightWork 365 is a project and portfolio management solution for Microsoft 365 with templates, dashboards, and collaborative tools that deliver immediate visibility and control, with the flexibility to evolve and mature as needed. Our templates, reports, and collaborative features help project managers to increase project success whilst giving senior executives high-level visibility, all within one complete solution.

  • How technical do users need to be to use BrightWork's software?

    BrightWork 365 is a mobile responsive model-driven app built on the Power Platform.
    End-users can easily make no-code configurations with just a few clicks. The solution enables business and functional users to easily configure and evolve project portfolio management using supported and familiar Microsoft 365 Apps.

  • What makes BrightWork a leader in this space?

    BrightWork makes project management success easier – with a complete solution for Microsoft 365 platform.

    Over the past three decades, we have become the trusted partner of over 40K of the largest and smallest organizations across the globe, helping them to improve their project management processes.

    Our latest product offering, BrightWork365, is a complete solution with personalized services and support to help our customers manage their project portfolios in their secure Microsoft 365 ecosystem.

    Our unique project management success approach: Start-Evolve helps project managers increase their projects’ success while giving senior executives the high-level visibility they need to make timely and more informed business decisions. Our customers know that we are with them all the way on their project management journey.

  • Who are BrightWork's biggest competitors (3-5 companies)?

    Asana, Monday, Wrike, Trello, Smartsheet

  • How/why is BrightWork better than those competitors (or most others in their market)? What about BrightWork is unique, stronger, easier, etc.?

    Solution:
    BrightWork 365 helps organizations leverage the best of the Microsoft 365 ecosystem
    for project work and collaboration while maintaining a unified view of all projects.

    As BrightWork 365 is configurable, organizations can add their processes and ways of working to the Microsoft 365 apps commonly used by their teams.

    Services and Support:
    The project management processes in BrightWork 365 are based on over 25 years of experience working with small and large organizations globally.

    We know project management and we know how project management matters to businesses.

    BrightWork 365 helps project teams to focus on what matters – solving problems and delivering business value quickly.

    With the BrightWork 'Start-Evolve' approach and the BrightWork Customer Success Team, we support our customers every step of their project management journey.

    We take time to understand their business and project needs so we can Start with the capabilities they need immediately.

    When they’re ready, we’ll help them to Evolve project management processes in your organization with additional configuration, training, and deployments across more teams.

  • Which popular or common software does BrightWork integrate with?

    BrightWork 365 integrations with Microsoft 365:

    Power Apps  for Project Management and Project, Programs, and Portfolio Dashboards 
    Microsoft Teams  for Project Team Collaboration with dedicated Channels
    Power BI  for Projects, Programs, and Portfolio Dashboards and Reports
    Power Automate for Project Request Management (Workflows)
    SharePoint Online  for Document and File Management 
    Microsoft Office Suite (Word, Excel, PowerPoint, OneNote)  for Document Authoring, Reviewing, and Sharing 
    Outlook  for Email Communications
    Azure Active Directory  for Access, Permissions, Security 
    Dataverse  for Database

  • What are the BrightWork support options? List all.

    https://www.brightwork.com/brightwork-365/services/support

    With BrightWork Support, you get:
    BrightWork 365 Knowledge Base of training guides, videos, FAQs
     Online Support Portal
    In-person support via phone, email, and web meetings