BrightLocal FAQs

    • Who is BrightLocal best for - their role(s) within what kind of companies.

      BrightLocal provides its software to SMBs, multi-location businesses, and marketing agencies across the globe.

    • How does BrightLocal benefit them?

      Our all-in-one platform provides the data you need to make sense of your rankings in local search results.

      With easily accessible, downloadable, and white label-able reports, you can easily monitor your local search rankings and progress. Reputation Manager, Citation Tracker, and Local Search Audit provide comprehensive functions to simplify your local SEO strategy.

    • How technical do users need to be to use BrightLocal's software?

      We've designed our platform to be as intuitive as possible. Our customer base includes small, local businesses, so though you may benefit from technical knowledge, the software doesn't require it. If in doubt, we've got plenty of "how-to" articles on our blog and a support team available 24/7 to help with any queries.

    • What makes BrightLocal a leader in this space?

      The all-in-one nature of our platform means businesses can manage all their local SEO efforts in one place, saving time and money. In addition to a comprehensive tool designed to streamline processes, we also offer industry-leading content and research pieces to help SMBs and agencies achieve local search success.

    • Who are BrightLocal's biggest competitors (3-5 companies)?

      Moz, Yext, Whitespark

    • How/why is BrightLocal better than those competitors (or most others in their market)? What about BrightLocal is unique, stronger, easier, etc.?

      BrightLocal continues to strive to provide users with fast, accurate reporting. Our comprehensive platform makes local search marketing easier than ever, and we're constantly looking to improve based on customer feedback.

    • What kind of features can customers expect BrightLocal to release in the near future? And longer term?

      Currently we're focused on improving and refining our current offerings to ensure customers get the most value possible from our product. In the future, we're looking to increase our local search offerings to keep up with the ongoing feature updates and changes affecting Google My Business.

    • Which popular or common software does BrightLocal integrate with?

      Google Analytics, Google My Business, Twitter, Facebook

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for BrightLocal. If it's not simple, use broad estimates or ranges for typical setups.

      Single business: $29/month
      Multi business: $49/month
      SEO pro: $79/month
      Custom enterprise plans for businesses with 100+ locations are also available.

    • Does BrightLocal offer a trial or free download available?

      Yes. We offer a 14-day free trial with no credit card required.

    • Does BrightLocal offer any kind of training/education for their product?

      We're constantly looking to educate our customers and provide them with the latest best practices, actionable tips, and relevant news. Our 'Bright Ideas' section features hundreds of articles including useful 'Learn' content designed to support users in their local SEO efforts.

    • Describe the implementation process and timeline for BrightLocal software.

      No installation required. The platform is immediately accessible via web browser.

    • What are the BrightLocal support options? List all.

      Email
      Phone
      Twitter
      Facebook
      Live chat
      Tickets

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