“We weren’t in the market yet but wanted to build a chatbot that could answer support questions. We had to anticipate what kind of support questions we’d be facing once we entered the market. Together with BotsCrew, we did a Discovery phase to figure out what could be the topics. …

“Our goal was also to make a seamless booking experience across all verticals, helping consumers to discover things that are relevant to them, whether at home or traveling. Until now, this integrated experience had never been achieved and our new funding round will assist us in executing this vision even …