Bonterra CyberGrants FAQs

  • Who is Bonterra CyberGrants best for - their role(s) within what kind of companies.

    We support for the entire giving ecosystem. Benefit your organization, employees and recipient NPOs. We recognize the value of enhancing your reputation by the programs you deliver and creating an engaging, socially conscious place to work. Today’s employees ask not only for organizational social accountability but for avenues to contribute.

  • How does Bonterra CyberGrants benefit them?

    Enjoy a one-stop, integrated, scalable solution for all of your CSR programs, with a single view into all of your modules and giving activities. Extensive analytic capabilities deliver a very clear and very real-time picture of where money is going. This, in turn, allows you to continuously adjust and refine, and deliver even greater and more focused impact. Plus have accurate data at hand to demonstrate and validate the results of your initiatives. Total integrated solution.

  • How technical do users need to be to use Bonterra CyberGrants's software?

    Tap into the support of a dedicated team of solution architects, on-boarding specialists, account management professionals and support experts. You get a very personalized, consultative, and responsive team that consistently achieves a 98% customer retention rate. As partners in your mission, we empower your altruism and collaborate with you to design, implement, and execute your giving strategies.

  • What makes Bonterra CyberGrants a leader in this space?

    We have been working as a trusted partner with the largest corporation and foundations in the world, and provide the reporting and auditing rigor that complements their unique grant making, employee giving, and regulatory requirements.

    With over 20 years in the industry, our solution offers the control and configurability that will help you do even more good. As our clients have scaled their solutions locally, regionally, and globally to meet the ever increasing CSR demands, so have we.

    You can trust us with your CSR initiatives - no matter how complex, no matter where, and no matter what.

  • How/why is Bonterra CyberGrants better than those competitors (or most others in their market)? What about Bonterra CyberGrants is unique, stronger, easier, etc.?

    CyberGrants is a single platform to manage all your programs, workflows, systems, processes, roles and responsibilities, in good times and bad. With years of experience working with the world's biggest givers, we have fine-tuned a dedicated process to onboard and support our clients.

    The story about our commitment to provide the best experience and service is backed by our 98% client retention rate,and the fact that many of our original clients are still our clients today.

  • Does Bonterra CyberGrants offer any kind of training/education for their product?

    Learn more about how our team can help you get all your giving programs and data on a single unified platform, efficiently and with consideration to the way you do business. With our centralized service and support, you will work with a knowledgeable team, who are product experts and true partners in your mission.

  • Describe the implementation process and timeline for Bonterra CyberGrants software.

    We offer a highly configurable solution.

  • What are the Bonterra CyberGrants support options? List all.

    IncredibleU Learning pathways - for users who are new to CG, and those who are building advanced skills. These two pathways are supported by a series of new training modules for Grants Management, Employee Giving, Volunteerism, and Reporting & Dashboards, each comprised of training content and demonstrations.