"I am writing this correspondence to compliment your company on the service I received recently from one of the members of your organization. I am a very busy attorney in Sacramento, California. As an attorney, communication is crucial. In early May, I was embarking on a trip to Paris and Monaco. My only form of written communication was going to be via e-mail. Unfortunately, the day before I was to leave my laptop malfunctioned. I called Bizopia and spoke with Craig. He was extremely helpful and saved one of my cases by providing me with the information I needed to access my e-mail remotely. He took the time to explain the process with the necessary detail required. I have spoken with Craig on more than one occasion in the past. He is an example of professionalism and exhibits honest concern for me as a customer. I believe he is of great value to your company and I thank you for the service."