Bivarus illuminates insights health care leaders need to quickly improve their patient experience. The Durham, North Carolina-based company offers a new approach to capturing and delivering targeted and meaningful patient insights in real-time. Health care leaders leverage Bivarus’ cloud-based analytics platform to identify service issues at their root cause, evaluate provider performance, and track quality improvement efforts instantly, rather than in hindsight. In addition, Bivarus is a CMS approved CAHPS® partner and provides comprehensive services for measuring employee perceptions around organizational effectiveness, culture, leadership, safety, and support for improving engagement across health care organizations.
"I regularly present our overall satisfaction rates, likelihood to recommend and our response rates, which have been significantly higher with Bivarus than they were with Press Ganey."




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