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Bivarus illuminates insights health care leaders need to quickly improve their patient experience. The Durham, North Carolina-based company offers a new approach to capturing and delivering targeted and meaningful patient insights in real-time. Health care leaders leverage Bivarus’ cloud-based analytics platform to identify service issues at their root cause, evaluate provider performance, and track quality improvement efforts instantly, rather than in hindsight. In addition, Bivarus is a CMS approved CAHPS® partner and provides comprehensive services for measuring employee perceptions around organizational effectiveness, culture, leadership, safety, and support for improving engagement across health care organizations.
"Through a philosophy of patient-centered care, we’re devoted to strengthening the traditional bonds between physician and patient; to building lasting partnerships that focus on personalized care and won’t compromise patient …
“Since our partnership with Bivarus in 2014, we have seen significant improvements in the areas of organizational pride, customer service, and leadership. Bivarus consulted with the entire leadership team to …
“In the first year of working with your team, we had to convince our employees that we were actually going to do something with the feedback they provided. We preached …
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