Bivarus illuminates insights health care leaders need to quickly improve their patient experience. The Durham, North Carolina-based company offers a new approach to capturing and delivering targeted and meaningful patient insights in real-time. Health care leaders leverage Bivarus’ cloud-based analytics platform to identify service issues at their root cause, evaluate provider performance, and track quality improvement efforts instantly, rather than in hindsight. In addition, Bivarus is a CMS approved CAHPS® partner and provides comprehensive services for measuring employee perceptions around organizational effectiveness, culture, leadership, safety, and support for improving engagement across health care organizations.
“I’ve been very impressed with planning the customized survey instrument, the effective survey process, feedback of useful survey results and effective post-survey training of the leadership team to create true culture change in the organization.”
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