“A few things that stand out for me are their efforts to understand our business and their appreciation that customer experience has a massive impact in our operation. Another one is their technical capability in that they can actually do the incredible things that they promise, which sounds simple, but very rarely is. At the start I thought ‘if this system does what these guys say it’s going, it will be phenomenal.’ And although I didn’t believe them at the start, it has done everything and more than they promised Bitcube has built a fantastic team of developers, and we will no doubt be continuing our relationship with Bitcube into the future. As we are UK based, when starting the project our biggest concern was about working remotely. However, this concern proved to be unfounded - collaboration and communication has been fantastic. When needed, we have been able to have daily calls and numerous screen-share sessions and we have also been able to catch up during their visits to London and my visits to their offices.”