"The customer journey process has changed that view, we now look at marketing in a far more end-to-end approach. We’ve only rolled out 10% of the opportunities identified, but it’s already making a difference to our business. By really analysing what our customers are looking for in a print finishing …

“The Bigger Boat created a brand identity and website that truly showcases our business to its full potential. I couldn’t be happier with the end result, our new look marks the next chapter for our company and exciting times ahead.”