We wanted to find a company to work with that would understand, on a personal and individual level, how much of a difference the right benefits could make for our employees. The benefits needed to accessed in a way that was simple, quick, intuitive, easy-to-use, and built into a system that would appeal to them. For me, the most important thing was that this had to be about our people. Plusnet are a family in Yorkshire, and it’s important, from a cultural perspective, to get the offering right and tailored towards that. Standard products offered in the marketplace wouldn’t work. We wanted someone who would be as excited about thinking out of the box as they were about their existing solutions. That’s why we chose Benefex.

We are certainly seeing among staff, especially with new employees, that they are enjoying the flexibility to select benefits outside of work on mobile devices.

The biggest achievement we’ve had since we’ve been working with Benefex is every single year that we have done so, scheme take up has gone up. So every year for the last six years, we’ve had a record take up which is a massive achievement.