Our OneHub platform delivers an all-encompassing HR solution for the benefit of HRDs, resources administrators, benefits directors, team leaders, internal communications teams, operations managers, and their employees alike.
OneHub is the only platform our clients need to run, manage, and engage employees in their benefits. It gives HR users control and total visibility over their programme’s performance.
The platform is entirely geared towards the user experience, which will inevitably drive productivity, motivation and consequently ROI. OneHub replicates the online customer experience for employees. It’s designed for the latest in technology and devices and can be used anytime, anywhere, on any device.
Our industry surveys showed that HR teams needed a communications tool to engage their people. So, we built one. Communications Manager makes it easy to measure when, where, and how often employees engage with internal communications.
Clients can track email performance and audience engagement to gain insight into what works for their people. Communications Manager’s segmentation capabilities make it possible for our clients to deliver lean, effective, timely messages, specifically to those who need that information. It also measures the impact of internal communications in real-time, through the Analytics Manager.
In 2017, we launched OneHub Recognition; a social app which replicates familiar social media experiences, allowing colleagues to show their thanks in real time, from anywhere!
Our OneHub platform and its product suite is easy to pick up and use straight away. It's made to be intuitive - like a shopping website or a social media app; anyone can use it!
We know that world-class technology works at its best when it’s accompanied by world-class service. Benefex is dedicated to looking after HR teams and their employees alike. Our people on the phones and email take care of all paperwork and reporting, as well as answering queries directly from our clients’ employees. Our Employee Support Centre is based in our Southampton HQ, making it quick and easy to communicate with each other. With 99% of calls from employees answered within 5 rings, and 95% of emails responded to within 24 hours, we believe that we deliver the most excellent standard of customer care around.
Most employers are well aware that mobile technology is essential to positive employee engagement. With the digital-native demographic of the workforce steadily growing, the demand for the most up-to-date technology at work is only going to increase. Benefex’s OneHub platform is mobile-first – something that hardly any of our competitors offer. The OneHub site where employees submit their benefits is mobile-responsive, making use of fluid grids as opposed to fixed width design. So, instead of trying to squeeze three columns of content onto a phone screen, the site reduces content to a single column, so they don’t have to magnify and/or scroll left and right. When it comes to selecting their benefits, employees appreciate the ease with which they can browse a responsive site, and slick workplace technology positively impacts an employee’s view of their employer.
Oracle, SAP, SuccessFactors, ADP, SDWorx, Sage, Workday, Zellis ResourceLink
Although OneHub products are all easy to use, full training is offered to all our Clients.
Communications, Consultancy, Broking, Employee Support Centre
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