Benbria is a leader in the area of mobile and text customer engagement, helping the world's greatest retail, hospitality, and restaurant brands to deliver a superior customer experience that goes above and beyond their competitors. Using a variety of mobile, in-store, and on-property technologies including SMS, email, Web, mobile app and kiosk Loop enables brands to capture and direct real-time customer requests, concerns, suggestions, and positive input to management and employees for action and closure. Closing the loop through on-the-spot staff action helps brands to quickly enhance the customer experience during visits, save dissatisfied customers, improve in-store sales conversion rates, avoid online criticism, and foster positive reviews.
“It’s a scalable solution and will help us as we get larger understand how the business is performing. This enables us to see how all provinces are doing and help drive their business and make sure the brand is being protected.”
Read Benbria Reviews, Testimonials & Customer References from 9 real Benbria customers.
Browse Benbria Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Benbria.