14 Backtrace.io Testimonials

“We recently started ingesting crashes from one of our PS4 games into Backtrace, and we now have a single place where we can view all quality issues impacting Star Wars Jedi: Fallen Order across desktop and game consoles. This visibility will help propel our software quality management practices to the next level.”

"Only a mad person would try to develop and release a videogame without using Backtrace. You will save a lot of time, frustration and really bad experiences. On another note, we stopped using the phrase ‘if it only happened once then there’s no bug’ because it’s there, it’s on Backtrace, the bug exists, it happened once and it will happen again, now we know how to fix it.”

"With Backtrace’s fast and accurate crash analysis, we can quickly identify, analyze, and address critical issues prior to a global release, ensuring our customers continue to have a high-quality experience."

"Where every other debugging tool has failed for our large workloads at Fastly, Backtrace succeeds, quickly providing data that gives us a huge head start."

“Unfortunately every software has crashes and every developer should be able to fix these. With Backtrace, we get everything as it happens and in a way where we can filter through the data nicely.”

"Team.biz is a messaging app for teams and companies. We help teams and staff within small businesses communicate with each other you can use just one app, Team.biz, for communicating. You don’t need one “chat app” and a separate “texting” app."

“With Backtrace, we don't have to worry. Instead of waiting for QA to write a report with steps on how to reproduce the crash -- we understand immediately what happened, why it happened and whether it matters. This saves QA and development a lot of time and helps us turnaround crash fixes in no time.”

"Backtrace alerted our engine team to a crash that occurred during execution of the client team's test suite. While the client team just saw a hang, our engine team was immediately alerted to an engine crash and we " were able to get in front of it before the client team spent any cycles triaging it themselves."

"Backtrace has changed the way we explore and use crash data. Everyone feels comfortable running queries and understanding the health of our games."

“OpenALPR agent recognizes license plates as a background daemon and uploads the data to a webserver.”

"It is nice to see crash dump automation like Backtrace come to market in a way that helps reduce a lot of headaches, and also helps automates processes for smaller teams who do not have the luxury of a full QA Staff on board to manage, track, and report crashes on a daily basis."

“Backtrace was able to reduce a highly inconsistent hours-to-days process to minutes. We now have a 2 minute MTTD and 23 minute MTTR for a tested fix involving a core library.”

“Lumberyard is a AAA game engine with millions of lines of C++ code. Developers can get the full source code for free, as well as pre-built components. As you can imagine, game engines are complex. You can change a couple of lines of code somewhere and impact the codebase somewhere else for no obvious reason. Clearly that’s not a good thing; we want a stable product for our customers. So stability is both a challenge and a priority for us.”

"Backtrace has cut down on the time it takes to generate crash reports while increasing their accuracy. It's nice to be able to send people links to Backtrace crash reports and searches."