We have successfully run our 4 large and complex Undergraduate Open Days, 40+ versions of Offer Holder Open Days, all our Campus Tours and other on and off campus recruitment events using the Azorus Events module for the last several years. The system is robust and handles a huge volume of bookings with no issues and the functionality allows us to handle a vast array of variations of sessions, locations, timings, booking methods etc. and this is improving all the time. The Forms functionality which works seamlessly alongside the Events module, and in isolation for Prospectus Orders, requests for information and other ad-hoc information gathering, is much more powerful that any HTML forms I’ve ever used. The use of triggers, restrictions, hidden inputs and other clever tools have always enabled me to say ‘yes I’m sure we can do that’ to colleagues despite their very intricate requirements. We’ve recently, with ‘beyond the call of duty’ support from Azorus, embedded booking forms into our current CMS and enabled prospective students to click on links in emails and automatically be logged into a form no matter where it exists within a Warwick webpage. I’ve even had in-depth CSS training from Azorus which has given me skills I didn’t have 3 months ago not sure you’d get this from another CRM provider. We have been working together with Azorus for over 11 years and there’s a reason for this. The relationship that has been developed over the years is unlike any I’ve experienced with any supplier before and this frank, honest and good-humoured approach makes them a joy to work with.

Over the past few years, we’ve risen in the league tables, and our performance in national student survey scores has been the best in the country. Thanks to our CRM capabilities, we have been able to communicate those successes to prospective students. I think it’s that which has made the real difference.

We wanted something different, something that would grow with us as we grow. That was one of the key reasons for going with Azorus.

I think any state school should have something like this to be competitive and move into the future. I’m really excited to work on a system that will allow us to consistently reach out to each student at whatever stage they are at. And I’m glad that Azorus is our partner going forward to make that happen.

The worth of CRM is obvious to us every single day—thanks to Azorus, we enjoy our work more because it’s high-value. We don’t have to work as hard to generate the same or better results— it’s as straightforward as that.