Awaken is help their clients to transform their customer experience by connecting the entire customer journey with analytics and giving you the insights that you need to take action and drive positive outcomes. Their software has been designed and created by seasoned customer service professionals, so you not only get a technically excellent solution but one that has been built from the ground up by Contact Centre experts
“STARS made the decision to implement our dynamic scripting tool due to its flexibility, both in how it manages the agent experience and helps streamline connections. Deployment made it possible to directly connect to ArcGIS Rest Endpoints, FME Web Services, SQL databases, telephone, and other data sources without building separate connectivity systems.”




Read Awaken Reviews, Testimonials & Customer References from 4 real Awaken customers.
Browse Awaken Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Awaken.