Awaken is help their clients to transform their customer experience by connecting the entire customer journey with analytics and giving you the insights that you need to take action and drive positive outcomes. Their software has been designed and created by seasoned customer service professionals, so you not only get a technically excellent solution but one that has been built from the ground up by Contact Centre experts
“Awaken Scripting provided intelligent agent guidance capabilities, so that agents could be presented with the information they needed, exactly when they needed it, reducing call handling times and increasing capacity.”
Read Awaken Reviews, Testimonials & Customer References from 4 real Awaken customers.
Browse Awaken Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Awaken.