Avidian Review

Customer Reference Rating4.8
Devices Supported
  • Windows
  • iPhone/iPad
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 35Testimonials
  • 9Case Studies

Overview

Avidian’s Prophet CRM is a cloud-hosted CRM solution that can be integrated with MS Outlook to enhance the latter’s features. The software empowers multiple sales teams to consolidate their communication records, calendar details, contacts, and emails in a single system. It automates tracking of Outlook-based calendar invites, contacts, emails, and meetings on a day-to-day basis. The single Outlook interface allows you to work with one platform to monitor activities in the sales pipeline. This program also offers useful insights on the sales process and enables you to track losing and winning leads.

The Prophet CRM dashboard allows sales reps to track interactions with their customers, view their scheduled tasks and pipeline, prioritize tasks, set follow-ups, and configure reminders for important milestones during the selling pitch. The vendor provides both perpetual licensing and subscription packages.

Benefits

Prophet CRM empowers you to leverage CRM in Outlook. The vendor’s experts will help to install the software and get it adopted by your sales team. Plus, Avidian provides a money-back guarantee.

Integrate with Other Solutions

Link Prophet CRM to your back and front office systems.

Avidian's services team will help with the integration.

Over 40 integrations available with third-party tools.

Custom database integration is simple. Ask the vendor about flat-rate pricing.

Avidian Manages Implementation

Avidian takes care of all implementations to ensure CRM satisfaction and success.

Services include education, user training, implementation, customization, and business process identification.

Managed by the vendor’s CRM specialists.

Dependable support from preliminary planning to after-installation.

CRM Personalized for Your Industry

Avidian utilizes industry templates to swiftly customize Prophet CRM for your requirements.

You can get started quickly with implementation by leveraging the vendor’s acquired knowledge of thousands of client deployments.

Product Features

  • Check for duplicate contacts
  • Create and customize reports
  • Create and manage contacts in Outlook
  • Manage sales opportunities in Outlook
  • Send personalized group emails
  • Sync contacts across devices
  • Track sales opportunities
  • Tracking incoming and outgoing emails

Pricing

Features of All Plans

  • Per User/Month
  • Billed Annually
  • 5+ Licenses
  • Plus, a Minimum Implementation Fee

Contact Manager Plan

  • $25/user/month
  • Centralized Contact Management
  • Centralized Account Management
  • Populate Word and Excel Forms
  • Sales Automation
  • Email Drip Campaigns
  • Email Tracking
  • Group Email Function
  • iPhone and Android Mobile Apps

Team Plan

  • $55/user/month

All Contact Manager Plan Features, Plus:

  • Sales Pipeline Management
  • Lead and Opportunity Tracking
  • Forecasting
  • Quote Generation
  • Advanced Inline Filtering
  • Workflow Automation
  • Analytics Dashboards
  • Customizable Reports
  • 400+ Integration Options Available
  • Hierarchical Access Controls
  • Email Linking and Sharing
  • Cloud or On-Premise Versions

Enterprise Plan

  • $75/user/month

All Team Plan Features, Plus:

  • Unlimited Departments
  • Customer Service Case Tracking
  • Project Management
  • Finance
  • Advanced Permissions by Department
  • Automated Notifications

Contact the vendor for on-premise version and perpetual license pricing.

Customer Support

  • Phone Support
  • Live Support
  • Training
  • Support Tickets