Avaus has helped us to define our digital customer experience, what is needed from technical perspective to deliver it, and how we could improve our processes and way-of-working. The team was able to deliver the multi-dimensional project involving deep technical and data insights as well as a solid business understanding on a very tight schedule. The cooperation with Avaus was interactive, insightful, and professional, making it easy to recommend Avaus for similar digital CX engagements.

Working with Avaus has been agile and flexible. Cooperation, communication and business understanding have evolved year by year on both sides and in a rewarding spirit. Avaus has often found skilled resources for a specific development idea quickly and flexibly. With Avaus, DNA is one of the pioneers in its field of digital and multichannel marketing with personalised and automatised solutions. Combining DNA’s award-winning analytics environment with the multichannel and timely communication built with the help of Avaus is one of the success factors of our customer experience and satisfaction.

They learn real fast, so they can digest complex value propositions quickly and start to produce results. Our partnership with Avaus goes way beyond the usual consultancy advice: they are a big support piece of our day-to-day activities. They have a bright and tech-savvy team that is not afraid of hands-on implementation, so whether the task of the day requires coding, graphical design or strategic planning, they can do it and do it well. What I appreciate most, they learn real fast, so they can digest complex value propositions quickly and start to produce results.

Avaus and Postnord have made an exciting journey together where Avaus has contributed with knowledge, thought leadership and result.

I am exceptionally pleased with the relationship with Avaus. They have been and continue to be a great partner. In the start of the project Avaus wasn’t afraid of setting the right expectations and they delivered beyond expectations. I would recommend Avaus whole heartedly and I have never been happier with a consultant.