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Autotask

Read 58 Autotask reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 41 customer videos to see why companies chose Autotask as their IT Service Management Software

Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers.The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.

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  • 58 Testimonials View
  • 13 Case Studies View
  • 41 Customer Videos View
Customer Rating Review Score based on 3520 reference ratings
4.7/5.0 (3520)

58Testimonials

  • "Autotask has made it possible for us to measure our own efficiency and user satisfaction objectively."

    Jiao Daming IT Operations Manager, Li Ning

  • "Within 24 hours we had eyes on systems and in 30 days we had cut our ticket backlog in half."

    Donnie Gerault President, Empact IT Solution, LLC

  • "Autotask gives us a single point of truth. Everything is centralized and we see information easily to better respond and address tickets. We are both more reactive and proactive. We …

    Wayne Wilson Founder
57 more testimonials currently locked

13 Case Studies

  • MSP Achieves Roi in First Week of Autotask Implementation

    Anthony Bonomini Managing Director, Hyperactive IT

  • MSP Projects 25% Revenue Increase While Greatly Improving Client Service

    Vince Tinnirello CEO, Anchor Network Solutions.

  • Synoptek Anticipates a 30% Efficiency Gain with Unified PSA-RMM

    Eric Westrom CTO of Managed Service Provider
12 more case studies currently locked

41 Customer Videos

  • Instant Access to Business Data Helps Company Predict Future Growth
    Play Video
    Debbie Brenner Vice President, Professional Services
  • Winning and Retaining Customers More Effectively with Autotask
    Play Video
    Gareth Brown Managing Director, Sytec
  • Australian IT Service Delivery Manager Increases Operational Efficiency
    Play Video
    Nathalie Deen Service Delivery Manager, Ordyss
40 more videos currently locked

Additional Autotask Information & Resources

Read Autotask Reviews, Testimonials & Customer References from 58 real Autotask customers.

Browse Autotask Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Autotask.

Watch Autotask Customer Videos to learn why 41 businesses chose Autotask.

FeaturedCustomers has 1,903,258+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.