“We’ve got another dealership in Billings that recently began using AutoRaptor. With AutoRaptor, we’ve learned we can work remotely, at least while this pandemic is going on. As a manager or an owner, as long as you can put those key metrics in to see what the productivity is—call volume, text, email—and then understand what the sales are going to look like—I think that’s so important. I can see what they are doing and whether the sales are accompanying that, and if not, I can help coach the sales manager what to do to improve.”