AutoReturn’s mission has been the same since its founding in 2002: To simplify the towing process and keep citizens and law enforcement safe no matter where they are. they identified common problems in towing management nationwide: long response times at unsafe incident scenes, unaccounted for vehicle damage and property loss, difficulties in tracking vehicles to impound. In response, they built a tow management system that combines leading edge technology with 24/7 support to keep law enforcement, dispatchers, towing companies, and citizens better connected from dispatch to impound.
"Prior to AutoReturn, the City's data reporting unit spent 5 - 7 minutes per call entering data for 3,000 calls a month into multiple systems. Now on average, city personnel spend only 1 - 2 minutes entering data per call."
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