"One of the best things about Auriga is that it is vendor independent, so we can customise the digital experience to our customers’ journeys across all of our digital devices. Software independence is key to how we are using teller-assisted cash machines inside and outside the branch to offer a 24/7, 365 days of the year service. The latter requires video teller authorisation which Auriga has helped us integrate and deliver. Customers operating on an ASD can call a remote operator for help, available 24/7 both via telephone or with video, for any operation that requires authorisation. As a result, we are the only bank in Portugal where you can pay in a cheque at midnight."