“We had a number of objectives for Benetti to simplify and reduce the time needed after testing – in order to archive and digitise all the issues and to avoid the loss of information exchanges mainly took place via e-mail. This was solved thanks to the portal. This system allows us to filter the non-conformity notes on an ongoing basis, evaluating their status and understanding which ones to act on. Lastly, we come to the indicators: this database, which is gradually growing, will provide us with indicators on our performance.”