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Atera

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Read 42 Atera reviews and testimonials from customers, explore 33 case studies and customer success stories, and watch customer videos to see why companies chose Atera as their Help Desk Software

Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard.
Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more.

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  • 33 Case Studies View
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Customer Rating Review Score based on 2015 reference ratings
4.8/5.0 (2015)

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42Testimonials

  • "I really like Atera – It’s great for startups and new MSPs, we use it for a 360 view of our business; Alerts, Tickets, Billing, Reports and Remote Access. The …

  • “With all the integrations Atera offers, we have been able to retire four or five of our old platforms and services already, which has meant considerable bottom line cost savings.”

  • “Our average response time to tickets has dropped under one hour. That’s because of how we interact with our users and machines through Atera. But the best part, Atera creates …

41 more testimonials currently locked

33 Case Studies

  • Nordlo manages 46 offices and 900 employees with Atera

  • Atera streamlines everyday IT operations for Fuse Technology Group

  • CCI frees 200 hours a month with Atera

32 more case studies currently locked

Additional Atera Information & Resources

Read Atera Reviews, Testimonials & Customer References from 42 real Atera customers.

Browse Atera Case Studies, Customer Success Stories, & Customer References from 33 businesses that use Atera.