“With Assort’s orthopedic AI tackling over half of our call volume, our orthopedic patients are greeted with immediate attention, and our human staff can step in where they’re truly needed. By integrating Assort’s AI, we experienced a 57% reduction in call abandonment rates—our staff can focus on higher-value interactions while the AI efficiently manages everyday inquiries. This balanced approach has created a more positive patient journey and dramatically cut back on dropped calls.”