Assort Health is develops AI-powered solutions tailored for healthcare call centers to manage patient interactions. Their generative AI agents handle tasks such as appointment scheduling, cancellations, confirmations, and triaging calls to appropriate departments.
"Before implementing Assort’s AI-driven solution at our orthopedic practice, our call center was stretched thin, and patients frequently faced long wait times. This not only created frustration for callers but also added stress to our scheduling team as they struggled to keep up with the demand. In just three weeks, Assort’s solution sped up response times and relieved this massive burden from our staff, and now our staff can focus on delivering top-tier patient care."
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