"The main thing for working with me is I’m pretty intense on the communication side of things. They had a flexibility and willingness to adapt their processes to match my requirements both on communication and the development processes. I never had a problem with any of their code from a code quality perspective. They clearly do a good job internally with code quality assurance as well. We had very minimal issues during user acceptance testing. We never had a quality issue with them. Most importantly they took personal ownership of any problems which arose, including resolution of issues off hours or over weekends in order to mediate any issues that did happen."