Arena Solutions FAQs

  • Who is Arena Solutions best for - their role(s) within what kind of companies.

    Arena helps innovative product companies that design, produce, and ship complex products. Complex products require a mix of electrical, mechanical, and software components. Product teams spanning engineering, quality, manufacturing, purchasing, and suppliers are able to collaborate quickly to ensure high-quality products are shipped on-time and under budget.

  • How does Arena Solutions benefit them?

    Arena enables product companies and their partners to have a single, cohesive development-to-production process to get their products to market fast. It eliminates infrastructure barriers for sharing product information, exchanging ideas, and implementing changes throughout the entire product lifecycle.

  • How technical do users need to be to use Arena Solutions's software?

    Arena offers a cloud-based application that can be set up quickly and leveraged immediately by anyone with a browser. Arena is designed to make it easy for both internal teams or external supply chain partners to leverage with minimal training.

  • What makes Arena Solutions a leader in this space?

    Arena’s purpose-built solution was uniquely designed for product realization processes, unlike re-purposed solutions that are CAD, ERP, or CRM centric. Our purpose-built, business-ready systems are trusted by more than 1,300 global product innovators and their top-tier suppliers to design, produce, and deliver innovative products fast. Arena’s modern solution provides maximum flexibility to scale from small to large global enterprises.

  • How/why is Arena Solutions better than those competitors (or most others in their market)? What about Arena Solutions is unique, stronger, easier, etc.?

    Arena povides a unified platform to manage product and quality information, allowing every participant throughout the product design and manufacturing process to work together. It is a comprehensive approach to ensure a multi-disciplinary approach to collaborating when designing products that include electrical, mechanical, and software components.

  • Which popular or common software does Arena Solutions integrate with?

    Arena integrates to upstream CAD design tools like SolidWorks, Altium, and OrCAD along with many downstream ERP and CRM solutions including Oracle, SAP, Salesforce, and Zendesk. Our multi-tenant REST API simplifies integration and enables write-once leverage by our partners to support all of Arena's customers. This approach is starkly different than the traditional, cumbersome, and costly custom-per-customer middleware applications.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Arena Solutions. If it's not simple, use broad estimates or ranges for typical setups.

    Arena provides flexible SaaS subscription pricing tailored to customers requirements and user types (e.g., Full, Read Only, Approver, and Supplier).

  • Does Arena Solutions offer any kind of training/education for their product?

    Users can get step-by-step guidance by selecting Arena Help from the Help menu. We also offer live training classes (virtual or on-site).

  • Describe the implementation process and timeline for Arena Solutions software.

    Our goal is to get you up and running quickly, and then partner with you as your business grows. Our solution architects guide you through tailoring Arena to meet your unique requirements.

  • What are the Arena Solutions support options? List all.

    Arena offers online and phone support with a dedicated customer success team.