"It is peace of mind knowing that it’s there and that the system can easily run reports for us on our different channels. Should we need to respond to a public record request, or any other request, we can."
"Having ArchiveSocial in place allows us to do advanced searches so that if we do get a [records] request, we would immediately be able to do that search and pull the correct records."
"ArchiveSocial’s functionality, ease-of-use, compliance, and reporting features are better than their competitors. I was impressed by how simple it was to add accounts and to pull up records. Brilliant!"
"If you don’t have something like ArchiveSocial for your social media, you’re playing Russian roulette with your daily public records responsibilities – and that’s not a good idea."
"We use ArchiveSocial to capture that [social media] data for us, and it captures the metadata in the background, which allows us to use that information to be submissible in court, if ever necessary."
"Social media platforms are always putting out new services or features, so make sure the product is capable of keeping up with that change."
"One of the great things about ArchiveSocial is that we can keep all of our voices accountable by linking the account to the account owner. We can see what they have been archiving."