"It was to my surprise that such a thing like AQai existed and has now enabled us to measure ourselves, to benchmark our data against what is considered to be best practice in the area of change and adaptability. So that was one of the key drivers for us in the UN system at large. What came out very, very clear from the assessment program was that we needed a different type of environment to enable our team to learn, but importantly, also to unlearn certain things that have been institutionalized."