Appway, the global leader in Client Onboarding for the finance industry,transforms ordinary process interactions into fantastic user experiences at every touch point. The company’s industry-specific expertise and software add instant material and operational value by capturing business goals directly. By automating manual tasks, and eliminating time-consuming coding, they deliver an excellent multichannel experience that spans the entire consumer lifecycle. The Appway technology can be integrated in just weeks to transform processes involving hundreds of manual, disconnected tasks into one, seamless, web-based environment.
"When I took over responsibility for client support in 2015, I found that five different ticketing systems and numerous shared mailboxes were in use for the approximately 100 client support agents. It made sense to streamline."
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