AppSee FAQs
Who is AppSee best for - their role(s) within what kind of companies.
Appsee's tool is suitable for businesses of all sizes that are looking for a reliable analytics solution for their mobile app. Our client base consists of Small Business, Large Enterprises, Non-Profit, Freelancers, and Mid Size Businesses.
App developers, mobile product managers, mobile marketers and UX designers for mobile apps will all get a lot of benefit from the Appsee platform.How does AppSee benefit them?
User Recordings:
Watch real user sessions (auto captured) and sort with powerful filtering, understand EXACTLY how users interact with your app, pinpoint errors and opportunities for optimization.
Touch Heatmaps:
Observe touch heatmaps of all the gestures performed in every screen of your app, identify unresponsive gestures and popular gestures to enhance A/B testing strategies.
Realtime In-App Analytics:
Quicky gather valuable insights on user behavior and user experience via clear-cut analytics, without pre-defining any events or hooks.
User Journeys:
Understand how new and returning users navigate through your app, learn about their behavior by observing which paths they take the most, and which paths are their least favorite.
Automatic Events:
Save valuable time via Appsee's auto detection and tagging of screens, buttons and user actions within your app. No need to pre-define any events.
Crash Recordings:
Watch recordings of crashed sessions and review symbolicated crash reports to see the exact sequence of user events that led to a crash. Appsee detects crashed sessions automatically
Conversion Funnels:
Create unique conversion funnels, allowing you to track how many users complete each step of the funnel and how many drop off, then watch relevant user recordings to learn more.
Retention Analytics:
Examine user retention metrics such as how often your users return within a particular time-frame, how many users never return, and what is the average time between each user session.
Low Footprint:
Appsee’s SDK is lightweight & works smoothly in the background without impacting your app's performance.
Easy Integration:
Integrate Appsee's mobile analytics solution via a single line of code, it takes less than a minute.
User Analytics: Appsee's User Query Builder that lets you ask highly complex questions about your users & get answers in seconds.
A Powerful Combo:
Appsee’s platform combines the best of both worlds - numerical data helps identifying the issues, while qualitative analytics tools will allow you to dive deeper and understand the reasons behind these issues
3rd Party Integrations:
Appsee offers integrations with leading 3rd party vendors that extend Appsee's capabilities and allow you to obtain the best understanding of your users' behavior.How technical do users need to be to use AppSee's software?
There's no technical requirement other than initially integrating the Appsee SDK. The user interface is very intuitive and will be accessible to all kinds of user, whatever the technical level. The JIRA integration and crash logs provide an additional layer of technical detail for those that want it.
What makes AppSee a leader in this space?
Appsee didn't just become the world's leading qualitative app analytics platform, they basically created qualitative analytics for mobile. Now more than 60% of the today's top apps are using this technology to achieve higher ratings, rankings & installs.
Who are AppSee's biggest competitors (3-5 companies)?
Mixpanel
Fullstory
CrashlyticsHow/why is AppSee better than those competitors (or most others in their market)? What about AppSee is unique, stronger, easier, etc.?
Whereas many analytics solutions for mobile apps have reappropriated their solution for web, Appsee has maintained a focus on mobile apps right from the beginning. The performance of our technology is very light-weight and can pull out insights such as unresponsive gestures whether other competitors will struggle.
Which popular or common software does AppSee integrate with?
Adjust
Adobe Marketing Cloud
Appsflyer
Crashlytics
Google Analytics
Optimizely
Kochava
mParticle
TUNE
Salesforce
SlackSoftware pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for AppSee. If it's not simple, use broad estimates or ranges for typical setups.
Contact for information
Does AppSee offer a trial or free download available?
14 day free trial
Does AppSee offer any kind of training/education for their product?
Most clients have a dedicated and experienced Customer Success Manager to help them get the most from the tool. Appsee also offer a Qualitative Analytics free course and plenty of free downloadable eBook material designed to help app owners learn more.
Describe the implementation process and timeline for AppSee software.
Just a few minutes of a developers time is required to integrate the Appsee SDK.
What are the AppSee support options? List all.
Client success team and in-house support with ticketing system.
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