"We switched to AppColl after using a large, web-based patent docketing system for four years. We found this prior system to be difficult to work with, and it never fully met our needs. On top of this, the monthly licensing fees were unilaterally increased multiple times. In contrast, AppColl provides an easy to use, high quality product with superior customer support, at a much more reasonable price. The AppColl docketing system is perfectly designed for supporting small to medium patent portfolios, and if we find something additional desired, AppColl has always been more than happy to implement the functionality. We have been using AppColl for about six months, and this software has enabled our firm to streamline our operations. Having the docketing system, prior art manager, billing module and file room all on one website has made it a one stop, one browser window location with all our information for attorneys, agents and paralegals. As a paperless office, this is critical for maximizing our efficiency. What differentiates AppColl most from larger docketing systems is its exceptional customer support. Unlike most docketing systems, AppColl support technicians are easily accessible and extremely helpful. In our transition stage, AppColl technicians emailed us about a problem before we had realized it had occurred! They make our issues and requests a top priority. Because we have had such a positive experience with AppColl software, I strongly recommend their patent management system to any company with a patent portfolio."