"I would like to say that I have read online in my research of your products that you do have good customer service. I have now experienced your customer service, even though I am only on a demo/trial of your product and not really yet a customer. I am amazed by your communication with me and resolution time. I have never known a software vendor to work so quickly to respond to the needs/requests of a customer. I find that alone enough to make me ready to buy your product. But, I must also say that from what I have tested so far the products you have are great too....I am truly pleased with my experience with your product and your staff. Even your sales staff has been nothing but helpful and pleasant. I will definitely be recommending that we purchase ApexSQL Universal Studio!"