Read 8 Alterna CX reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch 1 customer videos to see why companies chose Alterna CX as their undefined

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.

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Customer Rating Review Scorebased on 779 reference ratings
4.8/5.0 (779)

8Testimonials

  • "Sompo Japan Insurance, the Turkish subsidiary of Sompo Japan Tokyo uses Alterna CX to track customer satisfaction for its auto and property divisions. The transactional NPS program makes real-time interventions and proactively manage the customer experience."

    Sompo Japan Insurance
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8 Case Studies

  • Innovative insurer improves 3rd party ecosystem services

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1 Customer Videos

  • Play Video
    Ebru DaripChief Marketing and Digital Officer
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Additional Alterna CX Information & Resources

Read Alterna CX Reviews, Testimonials & Customer References from 8 real Alterna CX customers.

Browse Alterna CX Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Alterna CX.

Watch Alterna CX Customer Videos to learn why 1 businesses chose Alterna CX.

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