Read 8 Alterna CX reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch 1 customer videos to see why companies chose Alterna CX as their undefined

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.

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Customer Rating Review Scorebased on 781 reference ratings
4.8/5.0 (781)

8Testimonials

  • “Customer feedback was collected manually, making the program prone to biases and uncertainties. So, we partnered with Alterna CX to design and implement an identical Voice of Customer solution in five countries: Moldova, Albania, North Macedonia, Bulgaria, Bosnia, and Herzegovina.”

    Andrus KotriCustomer Experience Manager
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8 Case Studies

  • How Sharekhan, by BNP Paribas, strengthened the connection with its 1.4 million customers

    Vipul KothariSenior Manager Customer Experience
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1 Customer Videos

  • Play Video
    Ebru DaripChief Marketing and Digital Officer
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Additional Alterna CX Information & Resources

Read Alterna CX Reviews, Testimonials & Customer References from 8 real Alterna CX customers.

Browse Alterna CX Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Alterna CX.

Watch Alterna CX Customer Videos to learn why 1 businesses chose Alterna CX.

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