Read 8 Alterna CX reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch 1 customer videos to see why companies chose Alterna CX as their undefined

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.

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Customer Rating Review Scorebased on 821 reference ratings
4.8/5.0 (821)

8Testimonials

  • “ML-based text analytics and sentiment analytics algorithms run for open-ended feedback. We can now identify the root cause for satisfaction and dissatisfaction almost in real-time. We can also observe trends at each touchpoint and topics and take real-time action.”

    Ebru DaripChief Marketing and Digital Officer
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8 Case Studies

  • Koçtaş - Customer Case Study

    Ebru DaripChief Marketing and Digital Officer
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1 Customer Videos

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    Ebru DaripChief Marketing and Digital Officer
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Additional Alterna CX Information & Resources

Read Alterna CX Reviews, Testimonials & Customer References from 8 real Alterna CX customers.

Browse Alterna CX Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Alterna CX.

Watch Alterna CX Customer Videos to learn why 1 businesses chose Alterna CX.

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