"Three years ago, our small family-owned portable restroom company began an extensive search for a reputable sanitation software vendor; a vendor that would meet our needs in a simple, user-friendly fashion, with an intuitive product that would be easy to install and maintain. After much vetting, we decided on a completing software provider that is popular with many PROs. This product had a good reputation, the on-line demo indicated it was a great product and the initial back end work we were required to do prior to startup was fairly simple (inventory, customer build, etc.) Over one year down the road, we STILL hadn’t gone live. Once we got to the point of getting our rents and services into the system, things went south fairly quickly. Complete lack of customer service, no technical support and no working software. Six months later we went back to the drawing board and decided to go with AllyPro."