Aljex is a huge time & money saver for MyFreightWorld. The auto-fill feature makes entering data a snap, and the API connections to our different resources, such as DAT and Truckstop.com, are a huge convenience, creating efficiencies. Finally, we love the credential management feature which monitors regulatory compliance by our carriers and keeps us from booking a non-credentialed carrier. Aljex saves us time & money, AND it helps protect our business.

Their support was non-existent. So I never went away from Aljex. They always had it. I went with another system and the service was not in any way comparable to what I get with Aljex. Aljex is user friendly, easy to learn, provides the reports that you want, and the mobile apps are second to none.

We had two offices in 2010 and did about 5 million in brokerage. Since then we have grown to 90 million with 31 offices. We feel that the fact that Aljex is web based and so easy to implement are major factors to our success. We also feel that Aljex has a gives the the right mix of power and simplicity which enables our brokers to succeed.

Robyn, I have bragged far and wide about the awesome support that I receive from Aljex. I keep all of the responses I get in a folder so that I can go back and refresh – it’s perfect for me. Their writing skills are awesome, as is their knowledge. Their tools are impressive and they have a great attitude to boot. I appreciate every one of them and every bit of help that they give me, and that’s a lot – just ask them. Thank you for your time today. I really enjoyed it and it’s got me off to a good start with A/P.

We value the partnership we have developed with Aljex over the past 6 years as our TMS provider. Over that time we have grown from 5 users to 200 on the system and support 25+ EDI partner,s covering a broad portfolio of services & industries. We have given Aljex many challenges to meet and without faltering they have risen to the occasion every time. From warehousing to significant distribution projects and everything in between, the system has proven reliable and scalable. Our customers rank our information delivery as one of our leading strengths and that is a direct result of what we have accomplished with Aljex. We look forward to our continued and mutual success for many years to come.

My first interaction with Aljex was with Michelle, who did a demo with me on the phone and online. Within a week or so I made the decision to go with Aljex and we’ve been full steam ahead ever since. The future is bright.

Aljex is imminently scalable, and our business is the proof of that. In just over 2yrs we have been able to grow our business from just 5 employees to almost 45, and without missing a beat or having any systems issues whatsoever. I firmly believe we will be able to say that in 2 more years when we have 150 employees. We have been able to make the system work for us at each juncture in the growth of our business. The reason why I still work with Aljex is due to the simplicity and adaptability of the systems. The ability to collaborate not only with Aljex, but with its other brokers to find solutions that work for the whole ecosystem where applicable.

Thanks for the follow up. Training classes have been well run and very informative. As with any new program, just getting into it and getting used to it is the best way to learn. I have been working with the help desk and support on a few issues and they have been great as well responding in a timely manner and helping us out. We know we made a good decision!

YOU ( as in Robyn ) have been helpful, VERY helpful whereas I sometimes get more formal/cold/hard to figure replies back from other support teams in other companies. Your reply was what support SHOULD be, it breeds good relations and customer service. Keep up the good work ! Not everyone responds as you have. It’s attitudes like yours that create success and goodwill. I wish more folks were like you!