Alisvet Software Testimonials

"Our clinic is a large, strictly exotic animal hospital that was in dire need of going paperless back in 2002. We see over 1000 patients a month and the burden of paper records and all the housekeeping involved was becoming exhausting We were at that time only using computers for some financial information and reminders. I researched the computer software options that were out there and also listened to what veterinary colleagues had to say. I settled on AlisVet because of the innovative approach of having a medical record driven system rather than having modules for each part of the work that needs to be done and then interconnecting them. Also, by being a smaller company I felt there would be a personal touch and direct contact with the programmer to be able to modify upcoming versions with the features we could use. Finally we are all Apple computer users and those of you who are fond of Apple know that there are a lot of programmers out there that aren’t fond of us and they tend to ignore our needs. AlisVet’s people were very comfortable working in either Apple or Windows format which gave me additional confidence. Although we are a type of small animal practice, having an all exotic animal practice is VERY different. We do not have the advantage of vaccination protocols to get our patients in the door. If they do not come in for recommended health checks then a great number of cases are seen only for a specific problem and when that problem is resolved we never see them again. Therefore we generate a lot of new files weekly. We see on average many more sick animals per day and emergency cases then is usually seen in a dog and cat practice. And finally we have multiple species to deal with beyond just the two that are primarily seen in small animal practice. All this difference called for some very special customization on the part of the AlisVet software. We were able to get most of this in place before going on line with the system in December of 2002. I got a huge amount of support from the folks at InformaVet to come up with innovative ways of customizing. Going on line the first time with medical records is never an easy matter and involves a lot of stress, but we got a lot of support to get us through those first weeks. The people at InformaVet have always been there to answer any of our staff’s questions when there was an issue that needed to be resolved. We have now had the system for about 2 years and I think the most exciting thing I can say about it is the constant improvements that have come with each version. It is quite important, particularly for a unique practice such as ours that we be able to work with the programmer directly to make the changes that we needed to fit our special needs. InformaVet has always come through. They have put in innumerable special features that have only increased the value of our software and the efficiency by which we can practice. This is not only comforting but it is exciting because I don’t hear the words, “No it can’t be done” very often, but rather, “That is an interesting idea, let me see if I can make that work” and then in the next version the new feature or improvement is there. AlisVet software has made our lives more efficient and more accurate with much better record keeping that can be read by all It shows professionalism to our clients and to our staff. We love the SMART lists that help to jog our memories on the way to the differential diagnosis. We love the Library where we can store all kinds of information to be brought up in a split second to be printed out for the client. We love the ease with which we can do estimates right there while the client watches. We love the many ways you can link so many features to make it more and more customized for exactly what we need. Available financial data is also extremely detailed and can be adjusted for whatever your needs might be. The reminder system is customizable and easy to use. There are various levels of security on the system as well that you can implement to monitor access to financial data or files. The list goes on and on and on, this is only the tip of the iceberg And upcoming features for early next year are even more exciting. We will be able to link our records to drawings, pictures and documents such as dental charts (beyond dog and cat), radiographs, surgical photos and consent forms. We will be able to draw on the charts and customize them for each patient. All in all we have been very pleased with both the product and the support from the InformaVet group. They remain very committed to LISTENING and then putting into reality what their customers need. I would endorse the AlisVet software system heartily to any of my veterinary colleagues. We sold our practice in October of 2004, and the new owners will continue with the innovations to come from InformaVet. For us, it has been a great experience."

"We have been using the Alis Vet program since October 2008. Before buying this program, we looked at various different software programs and compared each one. Alis Vet was by far the front runner in the competition. Once you know the software it becomes so quick and easy to maintain well written medical records. Our clinic loves the SOAP system for fast entry, as well as the comprehensive reminder systems. The medical compliance list is also a great tool to use so you can check your clients are keeping up with your recommendations. The telephone call reminder system has increased our rate at getting people to come back for revisits. The quote system is another great feature. The main winner for us was the health card. We find this is an excellent tool for printing for clients as a take home reminder of their pet’s health and any recommendations. We often have people come back in with last year’s health card to compare the difference Alis Vet also has a very good treatment tool for animals that are kept in hospital, so each day is broken down into medical charges and treatment. Overall we are very happy with our purchase of the Alis Vet system. It does seem to be the most comprehensive software on the market today."