Algolia FAQs

  • Who is Algolia best for - their role(s) within what kind of companies.

    Algolia is the only search and discovery solution that is built and optimized for the end user, the business user, and the developer to deliver great experiences that drive real ROI at the lowest TCO. Algolia empowers developers to innovate versus manage back end operations and business support requests.

  • How does Algolia benefit them?

    Between deploying and maintaining a dedicated infrastructure, paying for extensive engineering time and the risk of losing institutional knowledge, the total cost of ownership of Elasticsearch is likely to exceed the cost of using Algolia, while not offering the same flexibility and availability to all your search stakeholders, including those on the non-engineering side.

    Algolia’s focus on consumer-grade search makes it the best product for the modern business, with faster integration, better performance, superior user and developer experience, and, ultimately, lower cost of ownership.

  • How technical do users need to be to use Algolia's software?

    Our hosted API is developer-friendly and easy to implement. Save your team time and dev cycles with detailed documentation that removes the complexity of integrating search into your products. Algolia provides 12 API clients, 10 frameworks, and 6 front-end libraries to make it easy to build a consistent search and discovery experience across multiple platforms and devices.

  • What makes Algolia a leader in this space?

    Algolia excels in not only relevancy, but speed. Most of our search queries take from 1ms to 20ms to be processed. That’s up to 200 times faster than our competitors.

    That said, query performance depends on many factors from the size of the data you’re searching through to how CPU-intensive a query is (for example, some features such as geo-sorting and distinct are more “expensive”).

    Our ability to achieve unparalleled speed relies on a multitude of features. For instance, the Algolia engine handles the vast majority of computation at indexing time, as opposed to at query time. Beyond this, we control the full stack end-to-end. We’ve obsessed over every detail, from obtaining high quality infrastructure (bare-metal servers!) to crafting our own Ubuntu-based OS painstakingly modified for search engine performance.

    To ensure your queries are fast around the world, we’ve also created our “Distributed Search Network”. This enables you to automatically duplicate your search engine and your data in multiple locations around the world (this is a complete copy of the search engine with all data, not just a cache). When your users perform a search, their queries will be sent to the closest datacenter, greatly reducing the latency of the request.

  • Who are Algolia's biggest competitors (3-5 companies)?

    Solr, Elasticsearch, Swiftype

  • How/why is Algolia better than those competitors (or most others in their market)? What about Algolia is unique, stronger, easier, etc.?

    Elasticsearch and Solr work well out-of-the-box for document search, but delivering a fully-featured, user-friendly search with them requires a lot of additional investment.

    Speed is a critical part of keeping users happy. Algolia is aggressively designed to reduce latency. In a benchmarking test, Algolia returned results up to 200x faster than Elasticsearch.

    Out-of-the-box, Algolia provides prefix matching for as-you-type search, typo-tolerance with intelligent result highlighting, and a flexible, powerful ranking formula. The ranking formula makes it easy to combine textual relevance with business data like prices and popularity metrics. With Lucene-based search tools like Solr and Elasticsearch, the ranking formula must be designed and built from scratch, which can be very difficult for teams without deep search experience to get right.

    Algolia’s highly-optimized infrastructure is distributed across the world in 15 regions and 47 data centers. Algolia provides a 99.99% reliability guarantee and can deliver a fast search to users wherever in the world they’re connecting from. Elasticsearch and Solr do not automatically distribute to multiple regions, and doing so can incur significant server costs and devops resources.

  • What kind of features can customers expect Algolia to release in the near future? And longer term?

    Algolia is delivering search and discovery “Now Moments” across web, mobile and voice channels. Our latest new release enables fast, tailored and personalized experiences on any device.

    Check it out at https://www.algolia.com/products/whats-new/

  • Which popular or common software does Algolia integrate with?

    Algolia integrates with a wide range of platforms such as Magento, Shopify, and Zendesk, as well as a wide variety of frameworks and languages.

    View the full list at https://www.algolia.com/integrations/

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Algolia. If it's not simple, use broad estimates or ranges for typical setups.

    Build - FREE - Up to 10,000 search requests/mo + 1 Million records
    Start with our free plan to build your first Search & Discovery solution.

    Grow - $0.50/1,000 search requests/mo
    Develop your search foundation with simple, usage based pricing.

    Premium - Contact us for pricing
    Feature-rich options for businesses at scale, coupled with extra security, compliance and support.

  • Does Algolia offer a trial or free download available?

    Start with our free plan to build your first Search & Discovery solution.

    Sign up at https://www.algolia.com/users/sign_up/

  • Does Algolia offer any kind of training/education for their product?

    A full list of documentation is available at https://www.algolia.com/doc/

  • Describe the implementation process and timeline for Algolia software.

    With Algolia, end-to-end implementation from initial scoping to live implementation can happen in a week, and a fully productionized version can be built within a single product sprint. Much of the time savings involved are due to Algolia’s extensive front-end libraries and API clients that integrate directly into your technology stack. Developer-friendly API, extensive documentation & enterprise support make Algolia implementation a breeze.

  • What are the Algolia support options? List all.

    For a list of support offerings for each plan, please refer to our list here: https://www.algolia.com/policies/support/

    You can also contact our support through the Support Center when logged in or you can send an email to support@algolia.com.

  • Do Algolia’s solutions include AI?

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