AlaMark Technologies Testimonials

"AlaMark was approached by a prospective customer in the Oil & Gas support industry that was having trouble tracking their equipment and billing their customers. The request was for a Field Ticketing solution. It quickly became apparent that appropriate infrastructure would need to be developed. In order to properly bill for equipment an Inventory Management System would have to be developed, and in order to bill for labor a Personnel system, including Time & Attendance as well as expenses would need to be created. The customer was thrilled with our grasp of the overall project and needs, and with our plans to integrate all these pieces together and awarded us the job. As development progressed our system helped the customer define business policy, practices, and even parts of their employee manual. Several inefficiencies in the customer’s existing billing methods were uncovered that projected to have the expense of the project pay for itself within months. The customer now intends to expand their business solution to include more personnel tracking (including security credentials), a full, integrated customer database and appointment system, records keeping and compliance documents, and safety training."

"Vapor Point occupies a unique niche in the energy sector, and initially, we were looking for a way to better track our field activities and related billing. We vetted quite a few development companies and kept feeling like we were being sold a product instead of provided a solution—you know like we would have to conform our business to the limiting constraints of their particular off-the-shelf (but supposedly customizable) software. AlaMark couldn’t have been more different. First, they really, really listened; we felt like they were more concerned with understanding how we do things than how we could change our systems to fit how they do things. Second, they didn’t blow smoke when it came to over-promising deliverables—we felt confident that they could deliver what we needed in a timely way. To test the waters, we awarded AlaMark a small part of the project. It quickly became evident that we’d made the right choice. As the project progressed, AlaMark scaled their development resources to fit each module of the project. They used a coordinated, concentrated effort where extreme detail and accuracy were needed. For more simple portions, they often had a solution within hours. Throughout the development process, I can’t tell you how many times I thought, these guys just get it. They really came to understand the nuances of how our business works, providing not just spot-on solutions to our stated requirements, but–more often than not–enhanced features that were far better than we had imagined possible. The upshot of all this is that our initial project has grown into a fully integrated, highly customized solution for all of our business processes. Truth be told, had we known what FileMaker was capable of in the hands of these expert developers, we wouldn’t have set our initial sights so low."