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Aiwo

Read 5 Aiwo reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch customer videos to see why companies chose Aiwo as their Contact Center Analytics

Aiwo transforms customer contacts from all the company's service channels into business and process development and decision-making information. Aiwo reports the costs and efficiency caused by failure demand and the amount of extra work in different products, services and processes.

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Customer Rating Review Score based on 128 reference ratings
4.8/5.0 (128)

5Testimonials

  • "We have to have our fingers on the pulse of the customer all the time. We need to listen to them and understand their experiences when they are consuming our …

    Jan Rosnell Service Design Lead

  • “Aiwo has produced data that is very important to us, and the tool is sure to be put in good use! The data met our expectations, and it also provides …

    Marika Ilmola Head of Customer Service Operations

  • "Before Aiwo we went through the open feedback answers one by one and manually processed the analysis as needed. Aiwo has brought new depth to the analyzing of open feedbacks …

    Sini Honkanen Customer Experience Manager
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3 Case Studies

  • With Aiwo Fennia finds the root causes of customer feedback behind NPS …

    Heidi Nurminen Customer Experience Director

  • Aiwo helps Stockmann to understand the emotional and the overall customer experience …

    Sara Toivakainen Development Manager in Customer and Employee Experience

  • Aiwo helps MTV achieve 6 figure increase in profit

    Jan Rosnell Service Design Lead
2 more case studies currently locked

Additional Aiwo Information & Resources

Read Aiwo Reviews, Testimonials & Customer References from 5 real Aiwo customers.

Browse Aiwo Case Studies, Customer Success Stories, & Customer References from 3 businesses that use Aiwo.

FeaturedCustomers has 1,910,853+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.