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Aiwo

Read 5 Aiwo reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Aiwo as their Conversational Analytics

Aiwo transforms customer contacts from all the company's service channels into business and process development and decision-making information. Aiwo reports the costs and efficiency caused by failure demand and the amount of extra work in different products, services and processes.

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Customer Rating Review Score based on 256 reference ratings
4.8/5.0 (256)

5Testimonials

  • "We aim to understand customers emotions and feelings across the customer journey. That’s why we measure the emotional experience and try to understand it better. We ask from our customers …

    Sara Toivakainen Development Manager in Customer and Employee Experience

  • "We have to have our fingers on the pulse of the customer all the time. We need to listen to them and understand their experiences when they are consuming our …

    Jan Rosnell Service Design Lead

  • “Aiwo has produced data that is very important to us, and the tool is sure to be put in good use! The data met our expectations, and it also provides …

    Marika Ilmola Head of Customer Service Operations
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4 Case Studies

  • Terveystalo transforms 7.6 million customer visits with Aiwo

  • Fennia finds root causes in NPS feedback with Aiwo across 450,000 customers

    Heidi Nurminen Customer Experience Director

  • Stockmann improves e-commerce customer sentiment in real time with Aiwo

    Sara Toivakainen Development Manager in Customer and Employee Experience
3 more case studies currently locked

Additional Aiwo Information & Resources

Read Aiwo Reviews, Testimonials & Customer References from 5 real Aiwo customers.

Browse Aiwo Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Aiwo.

FeaturedCustomers has 2,128,844+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.