Airship Review

Customer Reference Rating 4.7
Devices Supported
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250 + Large Businesses
  • 95 Testimonials
  • 80 Case Studies
  • 1 Customer Videos

Overview

Airship (previously Urban Airship) enhances the manner in which brands connect with consumers. Digital experience and marketing teams at thousands to top enterprises use this customer engagement platform to produce deeper connections with buyers by delivering orchestrated, relevant messages on all channels.

Established in 2009, Airship today gives brands the services, AI orchestration, engagement channels, and user-level data they require to deliver emails, push notifications, mobile wallet passes, in-app messages, and SMS to the right customer at the right time to build trust, boost engagement, drive action, and grow value. Main functionalities include web and push notifications, analytics, data streaming, and channel optimization and coordination.

Benefits

Channels

Connect with consumers anywhere.

Push notifications, in-app messaging, SMS, and email, plus the capability to integrate channels from your existing vendors to handle your messaging in one location. Airship’s open architecture also enables you to explore growing channels like IoT and voice.  

Orchestration

Deliver smarter messages.

Drive deep consumer connections and favorable business results with personalized, automated, and coordinated messages that provide value at each phase of the buyer lifecycle.

Data and Analytics

Produce deeper connections with better quality data.

Airship’s solutions offer actionable insights based on customer engagements with your brand on all channels as well as sophisticated reporting and analytics built by data scientists.

Mobile App Features

Push Notifications

Airship is leveraged to send billions of in-the-moment, data-driven, personalized notifications liked by customers. The software assists brands to engage their customers more closely while boosting their app investment.

Message Center

Message Center is an inbox for your app and a destination where your customers can get personalized, relevant information.

In-App Messaging

Reach consumers who have downloaded your app – whether they subscribe to receive your push notifications or not – with interactive, contextual in-app messages that inspire, educate, and guide.

Product Features

  • Mobile in-app notifications and messaging
  • Channel personalization and optimization
  • Mobile wallet
  • Open channel API
  • Performance analytics
  • Predictive AI
  • Real-time data streaming

Pricing

Airship’s pricing model has two dimensions: Engagement Channels and Analytics and Data. In addition, the vendor offers a range of services to speed up your project. Fill out the contact form on the Airship website to get detailed pricing information.

Customer Support

  • Phone Support
  • Support Tickets