12 Airkit Testimonials

“Our first app probably would have taken our team at least a couple months to build on our own. With Airkit, we did it in 3 weeks.”

“Airkit fit into our environment easily, without impacting our developers’ workload. The solution accelerated app development without the need to modify our existing call center.”

“Our team is able to customize CX interactions via Airkit and make different features unique to each individual customer."

"We use Airkit to provide faster service to clients, deflecting 9 out of 10 calls with digital selfservice while accelerating our sales cycle.”

"Before Airkit, we were stuck using paper and pen to create building service records. With a digital-first platform, we can operate more scalably and with more confidence."

"When we reviewed the Airkit platform we were very impressed. This solution allowed us to move quickly and provide better experiences for us and our clients without the heavy burden of technology resources."

“Motor clubs and fleets, which manage numerous roadside assistance programs for their clients, need to be able to deliver engaging, branded experiences in a way that is scalable and standardized.”

“For us, moving quickly is essential. Most businesses ebb and flow. We have a six-month season which ramps fast. We needed a solution that would allow us to pivot quickly if needed.”

“Airkit provided us with an automated and digital onboarding experience for our partners by integrating with Salesforce. We've been able to transition over 50% of new restaurants to fully automated onboarding.”

“Restaurants say it’s simple, it’s easy, and they’re excited they’re getting SMS. All the feedback I’ve got so far is that it’s been a wonderful experience.”

“By automating our restaurant onboarding process, Airkit helped us scale to meet unprecedented demand and accelerated onboarding by 3X.”

“Our main goal is to improve CX while reducing cost. This means increasing self-service. Customers are happy when their issues are resolved quickly, not necessarily when they speak to an agent.”