AireSpring FAQs

    • How technical do users need to be to use AireSpring's software?

      You do not need to be technical. It is very user friendly.While many UCaaS solutions leave
      you with no choice but to rely on the public internet, AirePBX offers fully managed connectivity over
      AireSpring’s owned and operated nationwide advanced IP network. Receive consistent voice quality with end-to-end Quality of Service(QoS) and 24/7 networkmonitoring, 24/7/365 Maintenance
      With the AirePBX Cloud. Our Network Operations Team (NOC) monitors and manages your traffic 24 hours a day, 365 days a year. We work to ensure that any potential issues on your network are pre-emptively identified and addressed before they affect your communications.

    • Who are AireSpring's biggest competitors (3-5 companies)?

      MegaPath
      Mitel
      Fusion
      Ring Central
      TelePacific
      Vonage

    • How/why is AireSpring better than those competitors (or most others in their market)? What about AireSpring is unique, stronger, easier, etc.?

      We do not believe in PLUG and PRAY like most UCaaS vendors.
      We offer managed connectivity to ensure Quality of Service (QoS). Many UCaaS companies leave their customers at the mercy of the public internet, over which they have no voice quality control.
      We offer FREE IP phones with a 3 year contract.
      We offer on-site white glove installation.

    • Which popular or common software does AireSpring integrate with?

      Salesforce and other CRM software, AireFAX, AireTXT

    • Does AireSpring offer a trial or free download available?

      Not available

    • Does AireSpring offer any kind of training/education for their product?

      We provide online training and documentation. A technician normally provides th first round of training.

    • Describe the implementation process and timeline for AireSpring software.

      Each customer gets a project coordinator and UCaaS engineer to guide them through the process. Customers who order a managed circuit with AirePBX, get a white love installation service. We send a technician on-site to install AND test any switches, routers and telephones. The technician ensures there is a working phone on each desk before they leave. Switches and routers are configure to prioritize voice traffic to help ensure Quality of Service (QoS)

    • What are the AireSpring support options? List all.

      We offer 24x7x365 support. There is online training.

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