"Prior to starting Lighthouse, I was at AirBnB for almost 8 years where customer service was always a top priority. After working with many vendors during my time there, I had reservations about hiring an outsourced customer service and onboarding team. I was introduced to AirDesk and I couldn't be more grateful. The team is organized, cost-efficient, and all-inclusive. For companies who have outsourced in the past, they are well aware of the hidden fees and one-time charges that vendors tack on later. With AirDesk, they made a commitment to sticking with standardized, all-inclusive pricing and haven't added any hidden charges. I look forward to working with them for many years to come."