"I purchased this product for a non typical use case. As such I've had quite a few questions really outside the scope of what a typical support would be expected to cover (eg. best workflow, what do you think, etc..). I can't say enough about how great Kevin has been on responding. Not only does he respond quickly, but he also takes the time to go into a detailed, honest and thoroughly helpful reply. I expect with this level of customer support they will grow a solid and dedicated base of customers for the long haul. The product itself is also a great versatile tool that is certainly worth checking out and seeing if it meets your needs."