Agent.ai provides artificial intelligence-enhanced customer service software that help businesses connect in real-time with their customers wherever they are, whenever they’d like and in the communication channels they prefer. Backed by its event-based machine learning and natural language processing engines, Agent.ai enables businesses to deliver data-driven, responsive and personalized support to customers, 24/7, while helping agents become more productive.
"Agent.ai’s unique ticket escalation process allows for the AI to be in place as a first response, but if it does not resolve a customer’s question, it has the logic to seamlessly pass the conversation over to an available team member—so there is no risk of our customers not getting a resolution."
Read Agent.ai Reviews, Testimonials & Customer References from 3 real Agent.ai customers.
Browse Agent.ai Case Studies, Customer Success Stories, & Customer References from 3 businesses that use Agent.ai.