"Agency 102’s project management is excellent. They ask me for what they need from me, and they remind me if I don’t do it right away. In other words, they’re great at communicating with us. They routinely send drafts of whatever they’re going to write or do in advance. Most of the time, the content they produce doesn’t need much editing. Other times, there’s no more than one editing round. They also provide us the dates of when such content goes out, and I see when it does go out.”