"I am the owner of a specialized business that caters to a select audience. The team dedicated themselves to learning deeply about my specialty, to find out what differentiates me from my competition. We spent hours together discussing my market and what attracts clients to my products and services. Then the team both worked, in great detail, to build a new web site based on every aspect that we had discussed. They really listened and worked, without ever watching the clock. Even more than that, they came up with brilliant original and creative solutions. The results are superb; I could not be more pleased."