"We worked under a self reporting system with our 130+ affiliated clubs. The clubs had the responsibility of collecting fees at the club level, then remitting those fees to the State Association. For a number of reasons, the payments would not always make it to the State Office or they …

"We get pinged every time someone registers online. Families can register when and where they have the time, so we see these pings come in at all different times. We see this as meeting our members/families' needs and making our services available in ways that are convenient for them. We've …