"When comparing Actionstep with the practice management system of Regent Law, Actionstep won hands down. Actionstep has scaled up well. Support has been available with less than a 30 second wait for over 90% of our calls and the staff are extremely helpful and knowledgeable. This has allowed us to build a paperless office, and if it weren’t for a couple of dated government websites requiring Internet Explorer running on Windows only, and for a reliance (though decreasing) on Microsoft Word the world would be perfect. 3 months ago Regent Law used 3 rooms to store over 8000 physical files, which overflowed into all of the employees offices and desks. It was hard to locate files and to find where things were up to and who had done what. Now, other than 2 deeds cabinets, we have about 12 inches approximately of physical files and an empty matters cabinet. There are no physical files in lawyers offices, other than the 1 file they are currently working on. Instead of printing one ream of paper a day, we do less than 1 a week just documents for signing. Actionstep keeps track of who has done what when, and what is coming next when. It groups communications and documentation, and makes this information available through any web browser and can be accessed from tablets and mobiles. The Microsoft Word and email generation tools save time. We are moving towards using more an more of Actionstep’s features and will hopefully become more and more efficient and profitable. Going forward, as much as we believe that Actionstep gives us a competitive advantage and would like to be the only firm using it – in fairness we couldn’t recommend Actionstep enough."