Acrolinx FAQs

    • Who is Acrolinx best for - their role(s) within what kind of companies.

      Acrolinx helps marketing, product and support teams create more engaging content faster.

      Content and Digital marketers can align hundreds of writers to follow brand guidelines.

      Product and Technical writers can ensure proper terminology, clarity, and consistency guidelines are being followed.

      Support teams can expedite the creation of knowledge base articles that are clear, concise, and with an emotive touch that create better customer experiences

    • How does Acrolinx benefit them?

      Marketing teams can see better content alignment across all content marketing channels which builds authority and trust.

      Product teams can create product documentation faster with less errors which allows products to ship faster and reduces translation costs.

      Support teams are able to create better support content which helps solve customer issues faster, mitigates calls and tickets and creates happier customers.

      All while aligning your brand's tone of voice and reducing risk and compliance issues for your business.

    • How technical do users need to be to use Acrolinx's software?

      If you can launch an app, you can launch Acrolinx. Acrolinx is built to work in over 50 writing environments for creative and technical writers to provide just-in-time guidance in the apps you love to use.

    • What makes Acrolinx a leader in this space?

      Acrolinx has been helping enterprises create amazing content for 20 years. We're trusted by the worlds leading brands such as:

      8 of the top 15 global technology hardware companies
      5 of the top 15 global financial services companies
      4 of the top 10 global medical device companies
      2 of the top 10 global pharmaceutical companies
      4 of the top five global internet services companies
      5 of the top 25 Global 2000 companies

    • What kind of features can customers expect Acrolinx to release in the near future? And longer term?

      Acrolinx is always innovating the ways we can enable our enterprise customers to guide their content creation process.

      Just this year we introduced Inclusive Language to help content teams write more respectfully and support more diverse audiences.

    • Which popular or common software does Acrolinx integrate with?

      Acrolinx integrates with over 50 writing platforms. See our full list here: https://www.acrolinx.com/integrations/

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Acrolinx. If it's not simple, use broad estimates or ranges for typical setups.

      Please contact us for enterprise pricing information.

    • Does Acrolinx offer a trial or free download available?

      No free trials available

    • Does Acrolinx offer any kind of training/education for their product?

      Acrolinx customers are welcomed to a full onboarding and implementation to get users up and running fast. Please reach out to sales for more details.

    • Describe the implementation process and timeline for Acrolinx software.

      Depending on the needs of the customer, we can expect an implementation to last between 4-10 weeks.

    • What are the Acrolinx support options? List all.

      In addition to onboarding and implementation, we also offer several customer support packages based on the customers desired effort for account management. Please contact sales for more information.

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